Job Update: Content Moderation (English) – Hyderabad

Position: Content Moderator

Location: Hyderabad, Telangana

Experience: 0-2 years

Salary: Not Disclosed by Recruiter

Company: Genpact

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Overview:
Join our team of 115,000+ innovative minds as we revolutionize the digital landscape. At Genpact, we merge technology with humanity to drive impactful transformation and create a better world. If you’re driven by curiosity, thrive in a dynamic environment, and are eager to contribute to meaningful change, we welcome you to our relentless pursuit of excellence.

Responsibilities:
– Maintain quality standards by resolving issues promptly.
– Review content and address concerns according to guidelines.
– Identify trends and patterns, escalating issues as necessary.
– Provide insights to enhance user support.
– Maintain a comprehensive understanding of processes and policies.
– Deliver exceptional customer service.

Qualifications Minimum:
– Any Graduate (PG preferred).
– Freshers eligible.
– Proficiency in English (reading/writing).

Preferred:
– Strong analytical and problem-solving skills.
– Customer-centric approach.

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Key Skills:
– English proficiency.
– BPO experience (Blended Process, International Non Voice, Semi Voice, etc.).
– Content moderation experience.
– Ability to work in a fast-paced environment.

Company Profile:
Genpact is a global professional services firm specializing in digital transformation. By leveraging lean principles, design thinking, and digital technologies, we drive disruptive business outcomes for our clients. With over 77,000 employees across 20+ countries, we deliver innovative solutions and intelligent operations that redefine industries. Learn more about us at www.genpact.com and follow us on LinkedIn, Twitter, YouTube, and Facebook.

Application Note:

Genpact does not charge fees for job applications. Beware of scams requesting payments for job processing or equipment. We are committed to diversity, inclusion, and creating a dynamic work environment.